Director of Operations

Director of Operations 

Actuarial Consulting Co. – Chicago or So. IL 

Ref # 935

Are you an operations leader in professional services? Do you have 10+ years’ experience in business operations with a background in HR, Office Operations, Accounting, Management Consulting, and/or IT? Advanced degree from accredited university? Will consider applicants with more experience. Do you work well on a team & value collaboration? Do you live in Chicago or Southern  IL? If so, keep reading! 

Our client provides timely, independent, & innovative consulting services with integrity, skill & care. Goals: Exceed client expectations & fulfill responsibilities to employees, profession, & public. 


  • Master’s degree from accredited university in related field
  • 10+ years of business operations/leadership experience, with knowledge of office operations, HR, insurance, & business finance
  • Experience developing & managing budgets
  • Experience hiring, training, developing, supervising, & appraising personnel


  • Strong project coordination & organizational ability.
  • Able to balance multiple projects & deadlines simultaneously.
  • Exceptional time management & organizational skills.
  • Proficiency with Microsoft Office & HR software.
  • Ability to read, understand & interpret basic financial reports.
  • Excellent written & verbal communication skills.
  • Able to act with integrity, professionalism, & confidentiality.
  • Thorough knowledge of employment-related laws & regulations.
  • Excellent interpersonal, negotiation, & conflict resolution skills.


  • Maintain positive attitude with all levels of employees
  • Work effectively with employees from principal/owners to entry-level administrative staff
  • Quickly respond to conflicting priorities, shifting & adapting as required
  • Collaborate with actuarial & operations staff to achieve organizational & key management area goals
  • React appropriately to constructive feedback without taking it personally
  • See big picture; pull together resources when necessary
  • Communicate quickly, clearly & honestly
  • Enhance corporate performance, support quality environment
  • Pay attention to detail & commitment to task


  • Lead all operating functions (accounting, HR, IT, & marketing communications.
  • Coordinate key management areas (KMAs). 
  • 25% travel when travel re-opens.
  • Report to Managing Principal
  • Keep managing principal & principals’ groups informed about business activities, conduct SWOT & recommend actions
  • Oversee & coordinate business operations functions
  • Maintain structure of co. meetings, including time, format, content, & follow-up
  • Coordinate policies & procedures for fair & consistent employee treatment: ensure integrity of company & oversee implementation of processes
  • Lead development, coordination, & implementation of KMA goals
  • Review & execute vendor contracts & relationships subject to all contract approval policies & other applicable checks & balances
  • Overall responsibility for employee relations functions, including recruiting 
  • Coordinate, schedule, & participate in principals’ group & board of directors’ meetings; record & maintain meeting minutes
  • Support quality control standards & implement improvements 
  • Be available 24/7
  •  Respond to operational or organizational needs.
  • Coordinate key management areas (KMAs). 
  • Assist with formulation, documentation of administrative/operational policies, & procedures
  • Review operating functions to evaluate efficiency methods
  • Compile required special reports. Prepare recommendations for management evaluations. 
  • Monitor & enhance day-to-day business operations. 
  • Implement decisions of principals’ group & board of directors. 

To Apply: Forward your resume along with the answers to the questions from this link to Refer to Director of Operations in the header.