Social Media Mger-Natl Not for Profit-Chicago

Ref # 818

Put your social media talent and passion to work for Chicago based, national charity dedicated to disease awareness, education & support for people of all ages, including children & adults. This not-for-profit charity has re-organized itself with new CEO, executive leadership, renewed vision & branding. It attracts special people to carry out its mission.

If you identify with a cause’s clear vision, noble mission & people-centered values, this could be your next job! This organization cares about its employees & has superb benefits.  Also supports work life balance.

If you are passionate, creative and an empowered Social Media/PR pro with 2+ years of experience, keep reading…
Social Media (SM) Manager will seek high visibility through strategic SM strategy/content tied to organization’s social outreach/engagement accounts; will promote SM campaigns, social & partner with internal/external clients. Be the online “voice”. Work closely with field staff leaders to enhance national SM through guidance, tutorials & best practices for local SM pages.
Goals– highlight organization’s mission & income-based programs (i.e., summer camps, local clinics, health care services, advocacy initiatives, research projects & all fundraising campaigns). Develop panel of field SM leaders to collaborate & produce cohesive national SM materials/ methods. Report to VP- PR & Community Programs. Work with all levels of staff.


  • Bachelor’s degree or equivalent, preferably in journalism, communications, PR, marketing or related field.


  • 3-4 years of social media & PR and/or communications experience, ideally for national organization with widespread community presence.
  • Preferred experience from: healthcare, corporate philanthropy, human services or PR agency (with social media responsibilities) or work with a national nonprofit.
  • Demonstrated creativity & documented immersion in SM. (Present links to pages as examples).
  •  In-depth knowledge/understanding of SM platforms, respective participants (Facebook,Twitter, Google+, YouTube, Instagram, Pinterest, etc.) & how each platform can be deployed in different scenarios.
  • Proven ability to apply strategic SM objectives as they relate to growing the community & increasing engagement through shares, likes, comments & posts.
  •  Experience in supporting various campaigns & multiple accounts including measuring/reporting results & insights to various social platforms.
  •  Demonstrated track record in developing/implementing short & long-term SM communication plans. Able to work effectively with senior management & partners.
  • Experience in pulling together & influencing team to create & lead SM initiatives at local/regional levels.  Able to exercise leadership/influence without formal authority.
  • Working knowledge of principles of SEO including keyword research & principles of “Search and Social.”
  • Demonstrated winning Social Customer Service techniques. Great ability to identify potential negative or crisis situations & apply conflict resolution principles to mitigate issues.
  • Experience with SM page management software/tools, e.g., Hootsuite.


  • Skills:
  • Strong content strategy, writing, editing, storytelling, interpersonal, diplomatic & verbal communication skills.
  • Highly evolved teamwork & strong time management skills.
  • Strong & effective leader/counselor with documented track record of success of developing content that leads to growth of likes, reach, engagement & promotion.
  •  Disciplined planner of high quality visual & content-rich SM plans that drive successful outcomes.
  •  Knowledge in creating and using Facebook ads to grow online community & preferably drive online donations.
  •  Highly collaborative & strong consensus builder; capable of exercising positive influence in driving outcomes.
  •  Excellent project management skills & client-centered orientation.
  •  Demonstrated ability to leverage new & emerging SM channels.
  • Thrives in fast-paced environment.
  • Motivated by mission-driven organization whose aim is ultimately to cure disease and save lives.
  • Crafts clear, compelling & consistent online messaging; successful at building consensus & driving internal alignment for staff at all levels.
  • Capable of setting clear priorities, and nimble to adjust as new opportunities arise.

Technology: Proficiency with MS Office applications. Plus, experience in using SM software.

Competencies: Candidate displays excellent skills in the following areas:

Customer Service, Interpersonal Skills, Oral/Written Communication, Organizational Support, Judgment Professionalism

  • 33% strategy, 33% manage & create content, 34% activate/train with other offices
  • Manage SM pages & day-to-day SM activities for Facebook, Twitter, Instagram, Pinterest, Google+ and YouTube.
  •  Provide strategic SM strategy/counsel to business leaders in departments, including Research, Healthcare Services & Advocacy, Income Development, Human Resources, etc.
  • Create, curate, schedule/manage all published content (images, video and copy) to reach clients & supporters.
  • Develop/expand online communities & outreach efforts.
  • Create workable infrastructure & processes.
  • Establish regular meetings, agenda & priorities for field SM panel to mirror programs, communications & marketing calendar.
  • Work with PR staff to provide/support local SM messaging templates.
  •  Listen, respond, ask questions & engage with online communities in timely & positive manner.
  •  Work with VP- PR & Community Programs on breaking news or crisis management situations as needed.
  •  Identify threats/opportunities in online user generated content surrounding brand & business.
  • Report notable threats to appropriate management.
  • Develop strategic & implementation plan for year-round SM campaign promotion.
  • Work with team to design/create promotions & Social ad campaigns. Work with Digital Marketing lead to manage social ad budget.
  • Identify SM trends, trending topics & relevant opportunities for visibility.
  •  Help establish, follow & support compliance of national branding, messaging & creative services guidelines.
  • Analyze, measure & report results of SM posts/ projects using Facebook nsights & Hootsuite.
  • Secure & manage SM-vendor relationships & contracts.


To Apply: Please forward your resume, writing samples, SM links and answers to the questions from this link: to Pls call 312-863-5401 to confirm receipt.